Customer Testimonials

We can tell you all about our stellar customer service, superior quality and spotless reputation. But we think you’d rather hear it directly from our great customers.

  • “Stellar customer service. A business partner that you can count on 100%.”

    “WeatherMaster has been using Murray & Heister for our printing needs since March of 2017, and I can honestly say we have been extremely pleased with not only their products and pricing but in particular, their stellar customer service!

    When we inevitably find ourselves running low on important documents, we can always count on M&H to get the job done expeditiously and without complaint. ‘A lack of preparation on your part does NOT constitute and emergency on mine’ was never once uttered in words or actions. They simply get it done!

    We can’t say enough about how good it feels to have a business partner that you can count on 100% of the time. And to have that peace of mind for frankly a BARGAIN is just icing on the cake. If you’re on the fence, come on over…the green grass of consistent core competency is very easy to get used to.”

    Operations Manager
    Weathermaster Custom Windows

  • “Their customer service is phenomenal. I would highly recommend them.”

    “One of the products that Murray & Heister provides us with is a 3-part calendar that we send to customers during the holidays. We originally used a different vendor, but Murray & Heister came back with a very competitive price, so now we use them. The size of the calendar is unusual so finding the right envelope for them was tricky, but no worries. Murray & Heister found us the proper size very quickly. Their customer service is phenomenal, and I would highly recommend them for any business that wants to work with a professional staff, needs a high-quality product, and is looking for the best price.”

    Harriett Mills
    Marketing Manager
    Choptank Transport

  • “The staff at M&H are always – ALWAYS – there whenever I need them.”

    “I have been working with Murray & Heister for all of my printing needs for over 9 years. Because I am a 1-person department at our small non-profit agency, I am regularly working under intense deadlines and occasionally have emergency needs. The staff at M&H are always – ALWAYS – there whenever I need them…They are extremely helpful, detail-oriented, immediately responsive, and I feel like I work on a team when they are assisting me with my printing needs. I would highly recommend them for all of your printing, graphics, and promotional product needs, no matter how great or small.”

    Andie Luchini
    Director of Development, Marketing, Events and Community Outreach
    Carroll County Youth Service Bureau

  • “A phenomenal job in providing quality customer service.”

    “I began working with Murray & Heister in 2018 on behalf of our non-profit organization…specifically with Jeff Bussink. Jeff has done a phenomenal job in providing quality customer service with expeditious order delivery. I will continue to do business with Jeff and Murray & Heister and look forward to growing our business relationship. Great job guys!”

    F. Singletary
    100 Black Men of Prince George’s County, Inc.

  • “M&H has always provided great service.”

    “Murray & Heister has helped us with our printing, vehicle graphics, blueprints and printed shirts for over 15 years. They have been able to meet our deadlines and have always provided great service.”

    Sherine Murray
    American Glassworx

  • “Prices are great; service and products are outstanding.”

    “One of the things I do to make sure that my company, Superlawns, runs smoothly is to pay attention to detail. Murray & Heister does this consistently. They’re an excellent company to work with, prices are great, service and products are outstanding. No need to use any other printer.”

    Ron Miller
    Superlawns, Inc.

  • “Excellent service and expert advice”

    “Maryland Portable Concrete highly recommends Murray & Heister. We purchase most all of our forms from them. We receive excellent service and expert advice from all their staff. Our business uses multiple forms, that are constantly changing. They always work with us and even remind us when we should be looking at reordering. It’s nice having a vendor that is concerned about your business.”

    Maryland Portable Concrete

  • “Easy to work with and always deliver as promised”

    “Anne-Marie and her team at Murray & Heister are always ready to help with big and small printing jobs, no matter how complicated the request! They are very easy to work with and always deliver as promised. We are proud to partner with Murray & Heister for our printing needs.”

    Chelle Davis
    Pleasants Companies

  • “Integrity, reliability…competitive prices and on time delivery”

    “It matters to W.A. Tolbard that we work with vendors that exhibit integrity, reliability and a desire to produce for us excellent printed products that we are proud to use and are functional at the same time. We have worked with Murray & Heister for over 5 years and have found all of these characteristics present in our ongoing working relationship. Recently, we had a last-minute need for a full color brochure, and within days, it was delivered to our door…rush jobs are no problem. Over the years they have produced forms, custom imprinted promotional products, post cards, signage, labels etc. If you can name it, Murray & Heister can provide it at a competitive price, and on time!”

    Amanda Tolbard
    W.A. Tolbard

  • “Excellent customer service…They always go above and beyond.”

    “I have been a loyal client of Murray & Heister since 2008. The excellent customer service and knowledgeable expertise are things you just can’t find on any run-of-the-mill bargain basement printing website. Kane, Mike and Brett always go above and beyond for me whether it’s a big, complicated printing order or a tiny, simple one. They always let me know how to get the most for my company’s money. You won’t be disappointed.”

    Erin Aro
    Purchasing Agent/Graphic Designer
    Long Home Products

  • “They help solve my problems and offer solutions tailored to fit my needs.”

    “I’ve been working extensively with Murray & Heister and Jim McCormack for over eight years. I owe Jim a great deal of gratitude for his patience, loyalty, organization, and friendship. The pride he takes in his work has shown me the power of his and M&H’s integrity. Jim always performs to the best of his abilities, and he helps solve my problems by conducting a thorough analyses of each unique situation. I trust that the solutions offered by Murray & Heister are tailored to fit my needs, and not their own, which in my experience is rare.”

    Jeremiah Cleman
    Operations Coordinator
    Welch and Rushe, Inc.

  • “Our preferred vendor for all our printing needs…I highly recommend them.”

    “Murray & Heister is our preferred vendor for our printing needs for everything from single part forms, three part forms, envelopes, business cards and even calendars. Their pricing is always very competitive and their turnaround time is just what we require, even if it’s a rush job. I highly recommend them for your needs too.”

    Credit Manager
    Washington Air Compressor

  • “Murray and Heister has always come through for me”

    “Honestly, the Murray & Heister team has always come through for me, and I have not ever considered going to anyone else. I rely on M&H for all my printed materials, and they never let me down. Kane is always ready to help with whatever project I bring to him – making suggestions and going over options. The value of having an actual person handling our account is immeasurable. Thank you for your time, and sometimes your patience. We appreciate you!”

    Janice Blitz
    Human Resources and Corporate Assistant
    Freestate Electrical Companies

  • “Quality is top notch…customer service is unbeatable.”

    “I have been working with Bret Schwerdtfeger at Murray & Heister for over two years now and they have been wonderful to work with. We have them do our employee benefit guides, including printing, fulfillment and mailing of our materials to employee homes and work locations. The quality of work is top notch and the customer service is unbeatable. Brett is always very thorough in managing the project from start to finish. Thank you for helping to make my job a little easier!”

    Nicole Webb
    Senior Strategic Client Executive, Employee Health & Benefits
    Marsh McLennan Agency

  • “They understand exactly what we’re looking for.”

    “We’ve been working with Murray & Heister for several years on reoccurring orders as well as one-time projects. Over time, the team has learned more about our company and what we need. With every order, they are able to understand exactly what we’re looking for and provide pricing details and design proofs efficiently.”

    Rachel Wasmer
    Marketing Coordinator
    All Roads

  • “You’re awesome – my boss really loves these cards.”

    “You’re awesome Anne-Marie. Thank you so much for digging these out for us…my boss really loves these cards, so it is great that we can have them again.”

    Right Resources

  • “Good people at M&H”

    “Ernie used to say ‘Worry about your money and you will lose your customers. Worry about your customers and you will make money.’ The good people at M&H worry about their customers.”

    Ernie’s Crab House

  • “Our flyers look GREAT!”

    “Flyers just got delivered to us. They look GREAT!”

    Intera Materials